Indian dealership BS

Started by 49Reo, December 21, 2013, 11:09:13 AM

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jmbo

Quote from: ahernandez74 on December 31, 2013, 15:14:51 PM

It's a marketing ploy, I can see it being harmlesss.. At least they didn't lie about the warranty. They probably get a lot of leads that don't result into sales...

Yes, it seems pretty harmless on the surface  but I will guarantee Indian wouldn't think so. Here's a company who is spending zillions of dollars trying to promote a new bike line and they have a salesman who is not only misleading customers, stories about him are now being circulated on an internationally known motorcycle blog followed by millions of cycle enthusiasts.  (OK maybe not millions) But let's face it this jerk did not do his company any favors.

Jimb

ahernandez74

It's a marketing ploy, I can see it being harmlesss.. At least they didn't lie about the warranty. They probably get a lot of leads that don't result into sales...


49Reo

Kind of goes along with "the check is in the mail"......

Location: B.C., VDR#: 666
02 Drifter 1500, 02 Softail Frankenstein Trike.."Beauty" and "The Beast"

"If you don't believe your country should come before yourself, Ya can better serve your country, by living somewhere else."  In memory, Stompin' Tom Connors
RIP

John Hopkins

I don't think I would trust them to honour the guarantee..

Remember warranties can have exclusions..such as tires, batteries, maybe even labor..Guarantees usually cover everything so giving a five year guarantee on a new bike including the tires and battery and bulbs as well as labor might be too expensive for a manufacturer..

Another duck to line up..

John.


DC

Gee, let's offer you the warranty that you're already supposed to be getting.   ::)


Pilgrim


CDNRatMan

  Which Calgary dealer, so if I am ever in the area I know to avoid that one.....

GPS is not to get you THERE but rather to get you home from THERE

greenbarn

"this amazing offer, only good until midnight today....."

No Worries

49Reo

Here is a classic example of a dealership out and out lying to a potential customer to try and make a sale.

A while back, I had (online) made an inquiry about the possible purchase of a new motorcycle from the Indian dealership in Calgary. Got a standard " we have received your email someone will be in contact with you shortly" reply. So, a couple of days ago, I had a message on my answering machine from the dealership, wanting me to buy a bike. The salesperson stated "on all motorcycles ordered before the end of December 2013 we will include a 5 year warranty program."

So, being the type of person who likes to see all the little duckys in a row before making a move, I looked up the warranty program for ALL new Indians: (Copy and paste from their site)

Industry-leading Five-year Coverage, Trade-in Guarantees, Roadside Assistance and More Make Buying and Owning the all-new 2014 Indian Chief an Effortless Customer Experience

So, not really a lie, I guess, just a play on words to try to sucker someone into thinking they are getting something extra. Note to self....If buying a new Indian Motorcycle, avoid the Calgary dealership....

Location: B.C., VDR#: 666
02 Drifter 1500, 02 Softail Frankenstein Trike.."Beauty" and "The Beast"

"If you don't believe your country should come before yourself, Ya can better serve your country, by living somewhere else."  In memory, Stompin' Tom Connors
RIP

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