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Topic summary

Posted by DC
 - May 14, 2015, 15:14:49 PM

Now that the new Indians have been out for quite a while, there are a few issues about them that are surfacing.  For the most part,  the people that bought them like them.  However, there are some recurring problems.

- Leather fade.  There is a known issue with the leather fading from being in the sun.  The seats and the bags don't fade at the same rate.  The fade is very extreme in some cases, and Polaris has acknowledged it.  From what I've read, they came out with a leather refurbishing kit and process.  It takes quite a while to do, and is not permanent.  People have been asking for replacement leather items, but that is not happening.  Some people have gone to leather shops and had the leather professionally dyed and treated so that all the leather gear matches and will stay pretty close in color, as they fade naturally.

- Shift issue.  Some bikes have difficulty shifting in the 2nd and 3rd range when cold.  It's a source of irritation.  I'm not sure what Polaris's position is on this.

- Chrome peeling.  Some starter bezels have the chrome peeling away.  From what I've read, the factory is replacing the bezels.  This is probably a sourcing issue that should easily be corrected for future builds.

- Valve train noise.  Some owners have complained about excessive valve train noise that sounds like the engine is being damaged.  The customers that have this problem are very concerned about engine life at this point.  Polaris is not acknowledging this as a problem.

- Soft paint.  Some owners have reported that paint doesn't seem to be fully cured.

- Flat throttle response.  The fly by wire throttle has a tendency to flat out, meaning you keep twisting it, but nothing correspodingly happens for a while.  I don't know Polaris's position on this.

From what I've read, most owners are pretty satisfied with their bikes, but not the high cost of options and accessories.  There also seems to be a lot of variability in how dealers are willing to support problems and warranty claims.
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