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Posted by roadrash
- November 24, 2011, 07:20:44 AMsorry been working alot the insert for the passanger back rest was messed up to where the backrest wouldnt go in and be locked a little time and it was fixed it was something their qc over looked so far the seat is perfect now they removed the steel in the seat and made it to the prober dimensions i have no complaints with it now but will never buy from them again
Posted by chief
- August 05, 2011, 21:00:00 PMroadrash, your problem is unique... in 20 years I never heard of that problem with a corbin... lots of people don't like them because the are hard, but never heard of nor have I had a problem with that little backrest block. I've tried to feel it on mine and simply cannot, no matter where I sit (either bike). With the back rests on, it would likely be even more difficult. It doesn't help you, I know. Sorry you are having the problem.
What did they do to yours?Posted by roadrash
- August 04, 2011, 15:42:38 PMsorry to hear that got mine back monday and still not right
Posted by george
- August 02, 2011, 18:07:21 PMThanks Chief, I ordered yesterday, looks good with the soft tail saddle bags, hi dollar but they say there worth it , keeping in the wind , have a good one.
Posted by chief
- August 01, 2011, 16:54:51 PMThose of us who love Corbin seats are too busy riding. I've used Corbin seats almost exclusively for many, many years. 9 seasons on the Drifter, about 7 on the Goldwing... many bikes before that as well. I like them, but many find them hard... personally I prefer firm seats over the cushy seats. Soft seats give you monkey butt, burning and sores. I guess that's why horse saddles aren't soft. They stay firm and can be customized to fit you better with some work and patience.
Corbin makes really nice seats IMHO. Sometimes their customer support is iffy... though my experience with them has been fine. Also, they are about the only show in town for new drifter seats, and backrests - outside of one or two custom makers.Posted by george
- July 30, 2011, 18:42:51 PMNeed answer about corbin seat, looking at buying a solo for my 01 drifter, are they worth the money, I see lots of complaints on here, should i buy or not it is listed 479 plus back rest 269 are they worth in ?
Posted by roadrash
- July 30, 2011, 12:33:57 PMstill havent got it back mike corbin and his company can shove their seat up his ass.
Posted by roadrash
- July 18, 2011, 19:28:20 PMwell still havent got it back had to go onto facebook and slam them several times just to get some one to return a call said it will still be another week before they get it done.
Posted by chief
- June 30, 2011, 13:15:50 PMI looked at mine more carefully... my seat is constructed differently... it has a leather welt across that rear seam. If press very, very hard I can feel the metal plate... obviously its never been a problem... had this seat for 10 years... and a second for 8. Its there but its well padded, doesn't come into contact with my back and the welt likely helps.
Posted by roadrash
- June 29, 2011, 17:20:01 PMthanks
Posted by KsDrifter
- June 28, 2011, 19:47:10 PMPosted by roadrash
- June 28, 2011, 17:28:56 PMupdate after my x-partner was on the phone with them and we confranced call twice. At first the wanted to charge my $70 to restock fee and make me another and we told them to keep the seat that it wasnt our fault it had to be remade. So after i guess some one in charge said they would take it back and fix it after even on there directions shows the tubing is removable and mine was not. The last conferance call the rep had no clue still what the problem was even after we sent the same pics as posted and explained the problem a few hundred times. So now i got to wait however long for them to do what ever there going to do to it. Compared to all the other companys i have delalt with this is the worst customer experiance ever and they made it quit clear they really dont care.
I also sent an e-mail last week and still never got a response and i never seen a facebook page.
Posted by chief
- June 28, 2011, 16:27:00 PMI've not heard that Mike Corbin has sold ... They are having an open house this weekend so anyone living close might want to attend. They are also showing up at a lot of rallies this year. You might want to visit them there as well.
I would also suggest, anyone having problems contact them on their web page and perhaps their facebook page as well, and let them know what problems you are having.
In this instance sounds like they are taking the seat back to repair the problem. You should definitely not feel that metal piece... besides it will eventually cut the leather!
Posted by VN1500
- June 28, 2011, 16:18:29 PMQuote from: chief on June 28, 2011, 11:49:35 AMMine [both of them] have that metal sleeve for the backrest, but I've never felt them. Perhaps on his they did not pad? the tube as well as they should have.That's constructed differently from mine. Mine doesn't have that metal plate, or its very well protected! I've had my seat for 10 years. Mine had custom leather options, so it wasn't a pre-made seat. It took them about 2 months to complete it.
Corbin does not have a great customer service reputation. Personally, they have been responsive to my requests, and if you visit them they go out of their way to facilitate you. They went out of their way to help me in an emergency situation a few years ago. But, they don't do so well in the online/telephone support area.
I heard that Corbin has sold? and the new people are not as helpful?? Not meaning to besmirch anyone, but in the past I've had good customer service from them. Perhaps new ownership is the reason for the change in attitude??
Ron
Posted by chief
- June 28, 2011, 11:49:35 AMThat's constructed differently from mine. Mine doesn't have that metal plate, or its very well protected! I've had my seat for 10 years. Mine had custom leather options, so it wasn't a pre-made seat. It took them about 2 months to complete it.
Corbin does not have a great customer service reputation. Personally, they have been responsive to my requests, and if you visit them they go out of their way to facilitate you. They went out of their way to help me in an emergency situation a few years ago. But, they don't do so well in the online/telephone support area.